At 78ph, we believe that gaming should always be a source of entertainment — never a source of stress, financial hardship, or harm. Our responsible gaming programme is built to give every Filipino player the tools, knowledge, and support they need to stay in control.
All tools are accessible via your account settings or by contacting 78ph support.
Every player who registers on 78ph must verify their age before they can deposit or play. We require a valid government-issued ID — such as a Philippine passport, SSS card, or driver's licence — to confirm that you are 21 years of age or older. No exceptions. This is not just a policy; it is a legal requirement under Philippine gaming regulations.
78ph gives you full control over your gaming budget. Through your account settings, you can set deposit limits on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period — a deliberate design choice to prevent impulsive decisions during a gaming session.
It's easy to lose track of time when you're enjoying your favourite games. 78ph's session time reminder feature sends you a notification after a duration you choose — whether that's 30 minutes, 1 hour, or 2 hours. You can also set a hard session limit that automatically logs you out after a specified period, giving you a natural break point.
If you feel that your gaming is getting out of hand, 78ph's self-exclusion tool allows you to block access to your account for a period of your choosing — from a short cooling-off period of 24 hours all the way to permanent exclusion. During a self-exclusion period, you will not receive any promotional communications from 78ph, and your account cannot be reactivated until the exclusion period ends.
78ph offers reality check pop-ups that display your net gaming activity — how much you've wagered, won, and lost during your current session. You can also set a loss limit so that once you've reached a certain amount of losses in a session, the platform will prompt you to take a break or stop playing for the day. These tools are designed to keep you grounded and aware.
Our customer support team is available around the clock via live chat. If you or someone you know is struggling with problem gambling, our support agents are trained to listen without judgement and to connect you with appropriate professional resources. You are never alone — help is always just a message away on the 78ph platform.
Responsible gaming starts with honest self-reflection. Ask yourself the following questions. If you answer "yes" to two or more, it may be time to use 78ph's player tools or seek professional support.
Access your account via the 78ph Login page. All responsible gaming tools are located in your account settings under the "Responsible Gaming" section.
Choose a daily, weekly, or monthly deposit limit in Philippine Peso (₱). Set a session loss limit to automatically pause your play when you reach your threshold.
Turn on session reminders so you receive a notification after your chosen play duration. You can also set a hard logout timer that ends your session automatically.
If you need a break, select a cooling-off period (24 hours to 30 days) or request a full self-exclusion. Self-exclusion requests are processed immediately and cannot be reversed until the period expires.
Our 24/7 live chat support team is always available. If you prefer, you can also email us at support [at] 78ph.org — plain text only, not a clickable link.
Problem gambling — sometimes called gambling disorder — is a recognised condition where a person is unable to control their gambling behaviour despite negative consequences. It affects people of all backgrounds, ages, and income levels. In the Philippines, where gaming culture is deeply embedded in everyday life, awareness and early intervention are especially important.
At 78ph, we take this seriously. We do not want any of our players to develop a harmful relationship with gaming. That is why we have invested in responsible gaming infrastructure, staff training, and player education as core parts of our platform — not as an afterthought.
Problem gambling does not always look like what you see in movies. It can be subtle. A person might still go to work, maintain relationships, and appear fine on the surface — while quietly spending beyond their means, hiding losses, or feeling compelled to play even when they do not want to. Recognising the early warning signs is the first step toward getting help.
If you recognise these signs in yourself or someone you care about, please do not wait. Use the tools available on your 78ph account, or reach out to our support team. You can also seek help from mental health professionals and community support organisations across the Philippines — in Metro Manila, Cebu, Davao, and beyond.
78ph is committed to being part of the solution. We actively monitor player behaviour for signs of problem gambling and may proactively reach out to players whose activity patterns suggest they may need support. This is done with care and without judgement — because we genuinely want every player on our platform to be okay.
500+ games, instant GCash payouts, and a platform built with your wellbeing in mind. When you play at 78ph, you play with a team that genuinely cares about keeping gaming fun, fair, and safe for every Filipino player.