78ph Privacy Policy

This Privacy Policy ("Policy") describes how 78ph ("we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "your") who access or use the 78ph online casino platform available at 78ph.org (the "Platform").

78ph is committed to protecting the privacy and personal data of all its users in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations. We take our obligations as a personal information controller seriously and have implemented appropriate technical and organisational measures to safeguard your data.

By registering for an account or using the 78ph Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

78ph collects personal data from you in several ways — directly when you provide it to us, automatically when you use the Platform, and from third parties where permitted by law. The categories of personal data we collect include:

We do not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming compliance purposes (for example, self-exclusion records).

78ph uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your 78ph player account, including verifying your identity and eligibility to use the Platform.
• Service Delivery: To provide you with access to games, process deposits and withdrawals, and deliver the full range of 78ph Platform features.
• Legal Compliance: To comply with our obligations under Philippine law, including anti-money laundering (AML) regulations, PAGCOR licensing requirements, and the Data Privacy Act of 2012.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other illegal conduct on the Platform.
• Responsible Gaming: To monitor gaming behaviour and identify players who may be at risk of problem gambling, and to administer self-exclusion and account restriction requests.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — only where you have opted in to receive such communications.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the 78ph Platform.

78ph processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to operate your account and deliver the services you have signed up for.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including AML obligations and PAGCOR licensing conditions.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
• Consent: Where we rely on your consent — for example, for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

78ph does not sell, rent, or trade your personal data to third parties. We may share your personal information with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya/Maya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC service providers who assist us in verifying your identity and age in compliance with regulatory requirements.
• Game Software Providers: Game developers and platform providers whose games are hosted on 78ph, to the extent necessary to deliver game services.
• Regulatory Authorities: PAGCOR and other Philippine government agencies where disclosure is required by law, court order, or regulatory directive.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and analytics providers who process data on our behalf under strict data processing agreements.

78ph uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and deliver relevant content. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Analytics Cookies: Help us understand how players use the Platform — which pages are visited most, how long sessions last, and where users encounter difficulties. This data is aggregated and anonymised.
• Preference Cookies: Remember your settings and preferences, such as language selection and display options, so you do not have to re-enter them on each visit.
• Marketing Cookies: Used to deliver relevant promotional content to you based on your interests and Platform activity. These are only set where you have provided consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 78ph Platform.

78ph retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account Data: Retained for the duration of your account and for a period of five (5) years following account closure, in compliance with AML record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• Customer Support Records: Retained for three (3) years from the date of the interaction.
• Marketing Data: Retained until you withdraw your consent or opt out of marketing communications.
• Technical & Usage Data: Typically retained for up to twelve (12) months in identifiable form, after which it may be anonymised for analytical purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.

78ph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit AES encryption for data at rest and TLS 1.3 encryption for data in transit.
• Multi-factor authentication requirements for account access and administrative systems.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Strict access controls ensuring that only authorised personnel can access personal data, on a need-to-know basis.
• Comprehensive incident response procedures, including mandatory breach notification protocols in accordance with the Data Privacy Act of 2012.

While we take every reasonable precaution to protect your data, no system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 78ph will notify you and the National Privacy Commission (NPC) in accordance with our legal obligations.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 78ph:

• Right to Be Informed: The right to know what personal data we hold about you and how it is being used — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data we hold about you.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 13 of this Policy. We will respond to all verified requests within thirty (30) days.

The 78ph Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has registered on the 78ph Platform, please contact our support team immediately so that we can investigate and take appropriate action.

The 78ph Platform may contain references to third-party services such as payment providers. Please note that once you leave the 78ph Platform and access a third-party website or application, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party services you use in connection with your 78ph account.

78ph is not responsible for the privacy practices or content of any third-party websites or services.

78ph reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this Policy, we will notify you by posting a prominent notice on the Platform and, where appropriate, by sending you a notification via your registered email address or mobile number.

The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Your continued use of the 78ph Platform following the publication of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 78ph, please contact our Data Protection Officer (DPO):

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that your data privacy rights have been violated. The NPC can be reached through their official government channels.

This Privacy Policy was last reviewed and updated in May 2026 and supersedes all previous versions.